You would think that opening a Google and finding the moving company is the easiest thing, but things don’t go that easy. First of all, you would find a gazillion businesses in Australia, but which one to trust, especially if you have some valuable things to transport. Checking the reputation of the company is the crucial thing for this process. If they have a large number of satisfied clients, then you should hire them without thinking, but be careful, what works for one person, doesn’t mean it will work for you. Luckily, we have prepared some advice for you which we hope will help you.
Check how long they have been in this business
If you are dealing with a company that has been for years on the market, then your things are secure. On the other hand, you shouldn’t exclude young companies because they try to attract a bigger number of clients by providing the excellent service.
Do you get insurance?
When hiring a moving company, it’s important to have your stuff insured if some damage occurs. In many cases, people have made mistakes and neglected this issue, but never hire a company without insurance because no one will compensate your broken things. You should check and see whether your stuff is covered during the moving process.
Can you see any letter of recommendation?
It’s always a good thing to ask for letters of recommendation, in this case, you will be able to check their claims and remember, no one will review some service over a promise. If you see a large number of positive recommendations, you will know their business is legit and that they build their reputation on trust.
Check for online reviews
Online reviews are equally important as others, but in this case, you have a broader area to explore. On the internet people tend to be forthcoming and honest, so, in this case, you won’t have problems with false promises. Research the company and see if their clients had problems with it and if you see any forums, feel free to ask some questions you are interested in.
Are they active in your community?
If they are, the chances are high they will care about you and your stuff. The company that is locally oriented often tends to have good relations with neighbors. They participate in different activities and engage in a social life of the entire community because they want to do business here for a long time. They are committed towards people and the town they are doing business in.
Do they have any questions for you?
If a company hasn’t made any single question while you were having a meeting, you should turn and run. They only want to rip you off and do the sloppy work. Don’t trust the company which hasn’t asked you about the things you plan to move, or about your requests and demands; it’s probably because they don’t care.